Global Work Talk is an initiative that aims to inform visitors to its website about communication in the event of language differences in relation to safe and efficient working practices.
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Risks and language needs determine solutions
Discussions, reading work instructions, writing reports...the language needs for the work determine the necessary language skill level of the worker. The safety risks involved if the required language skill level is lacking differs by work situation. Miscommunication during work that involves the operation of machinery will have different consequences than miscommunication about office cleaning. It also calls for different measures to be taken. Find out more about the language needs in different work situations with the Basic Language Skills Assessment Guide of the Dutch Reading & Writing Foundation (only available in Dutch as Beoordelingswijzer)
A language strategy pays off
The turnover increases 10 to 25% when a business deploys a language strategy (see the Blog from August 2011). A positive Return on investment (ROI). What is your ROI?